We must respond whether we agree with your complaint/grievance or not. If we don’t agree with part or all of your complaint/grievance or don’t take responsibility for the problem you are filing, we will let you know and include reasons for this answer. If you have a “fast” complaint, it means we will give you an answer within 24 hours.
If your health condition requires us to answer quickly, we will do so.Ĭomplaints made because we denied your request for a “fast coverage decision” or a “fast appeal” will automatically be considered a “fast” complaint. However, if we take this extension, we will notify you or your representative. If we need more information and the delay is in your best interest or if you ask for more time, we can take up to 14 more calendar days (44 calendar days total) to answer your complaint/grievance. Book online at Ascension Saint Thomas Urgent Care, Clarksville (Sango). Most complaints/grievances are answered no later than 30 calendar days from the date you file your complaint. Vincent Hospital - Indianapolis provides the greater metropolitan area of Indianapolis, Indiana, with high-quality medical care, including hospital care, a 24/7 emergency room, a Level I Trauma Center, and a Transplant Center. About portal login patient Ascension 8330 Naab Rd Ste 340, Indianapolis IN. If you call us with a complaint/grievance, we might be able to give you an answer on that same phone call. We will look into your complaint/grievance and, if possible, give you an answer right away. Search the largest LGBTQ+ healthcare directory for an affirming provider near you who understands lesbian, gay, bisexual, transgender, and queer health. OrthoIndy Urgent Care open 7 days a week. Request an Appointment Find a Physician Sprain or broken bone Avoid the emergency room. What do we do when you file a complaint/grievance? OrthoIndy is the place to treat bone, joint, spine and sports injuries.
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